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ARTICLES, MONOGRAPHS, BOOKS & SPEECHES
One of the most quoted crisis communication management consultants and prolific authors in the field, Mr. Lukaszewski shares the best of his pragmatic approaches to today's most difficult and critical communication issues and problems. These articles and speeches provide a wealth of immediately usable ideas, tactics, and strategies. Synopses of monographs and tables of contents for books are also provided.
Articles 
Real-time discussions of real-time issues, questions, and topics in public relations, management communications, and leadership.
This portion of The Lukaszewski Group's Web site is printable. Mr. Lukaszewski hereby authorizes you to make one (1) free copy of any ARTICLE of interest to you, for your own personal and non-commercial use, provided the copy you make retains all copyright and other proprietary notices.
You must pay a fee and obtain explicit written permission to reproduce, distribute, display, download, or repost any ARTICLE. Altering, editing, or excerpting any ARTICLE, in any way, is strictly prohibited. Any use of Mr. Lukaszewski's property beyond the one (1) free copy requires specific written permission granted by Mr. Lukaszewski. Please call us at 651.286.6788 to discuss your specific requirements.
- Anatomy of a Crisis Response: A Checklist, Public Relations Journal, November 1987 (Revised June 2000)
- BLUEPRINT, Supplement to PR News, 2003-2004
- Brevity: The Soul of Success, Security Management, September 2008
- The CEO in Transition: The 100-Day Cycle and Other Survival Patterns, Consulting Today, Special Issue 2003
- CPM-Global Assurance column, The CMP Group
- Four Crucial Steps to Setting Up a Crisis-Response Plan, Melcrum Publishing Ltd., Robert Gorman Interview With James E. Lukaszewski
- Gaining Public Consent, California Builder, January/February 2008
- GM Needs PR Strategy in Time of Crisis, CNBC.com, Anu Rao, December 2008
- Good News About Bad News, Security Management Magazine, December 1990 (Revised April 2000)
- How to Coach Executives, IABC Communication World, June 1989
- How to Develop the Mind of a Strategist, Parts 1 - 3 , IABC Communication World, April-May 2001, June-July 2001, August-September 2001
- The Ingredients for Good Leadership, The School Administrator, August 2008
- Inside the Mind of Management: Who They Are and What They Need, Are You Ready to Help During These Terrible Times?, CW Bulletin, April 2009
- The Lawyer and the Reporter: How to Build Successful Relationships, New York State Bar Journal, December 1989 (Revised June 2000)
- Lessons Learned, a column for PBI Media LLC's PR News, 2000-2002
- Avoiding PR Mistakes During Litigation - No.4 / May 15, 2000
- Counteracting Activist Attacks: A Reality Check from Seattle - No.1 / January 10, 2000
- Defining Ethical Healthcare Communication - No.5 / August 7, 2000
- The Dictionary of Non-Communication - No. 8 / January 29, 2001
- Nuclear Industry Has One More Chance - No. 10 / July 23, 2001
- Persuading Execs To Heed Crisis Counsel - No. 12 / January 21, 2002
- Playing the Game of Hardball PR - No.6 / October 2, 2000
- Preparing For War - No. 11 / October 15, 2001
- Regaining Public Credibility Following A Damaging Situation: How a Relatively Simple Product Problem in Europe Turned Into an Avoidable Career-Defining Moment for the Chairman of Coca-Cola - No.2 / February 28, 2000
- Shakespeare Was Wrong . . . About the Lawyers - No. 7 / December 11, 2000
- Telling the Truth Reduces Liability? Who Woulda Thought? - No. 3 / April 17, 2000
- Think Like a Lawyer, Work Like a PR Counselor - No. 9 / June 18, 2001
- Make It Up as They Go, The Conference Board Review, July-August 2008
- Mastering the Art of Giving Advice, Leader to Leader, Fall 2008
- O'Dwyers PR Services Report
- The Politics of Employee Communications: Building Community Consent, CW Bulletin, July 2008
- Radical But Necessary: A New Way Forward, The Conference Board Review, May/June 2009
- Profiles in JELL-O®: Communication Strategies Guaranteed to Perpetuate Trouble, The Lukaszewski Group, A Division of Risdall McKinney Public Relations, June 22, 2011
- Readiness Is the New Lexicon of Crisis Management: Guru Advises PR to Anticipate the Worst, But Deliver the Best, Bulldog Reporter's Daily Dog, September 24, 2008
- Rebuilding Corporate Trust in Times of Crisis, Part 1, Ethikos, May/June 2009
- Rebuilding Corporate Trust in Times of Crisis, Part 2, Ethikos, July/August 2009
- Seeking Forgiveness, The Lukaszewski Group, A Division of Risdall McKinney Public Relations, June 22, 2011
- Seven Behaviors That Cause Community Relations Programs to Fail: Executive Action, Urgent Information for Executive Decision Making, The Lukaszewski Group, A Division of Risdall McKinney Public Relations, June 22, 2011
- Seven Dimensions of Crisis Communication Management, Ragan's Public Relations Journal, January/February 1999
- Seven Dimensions of Crisis Communication Management: A Strategic Analysis and Planning Model©The Lukaszewski Group, A Division of Risdall McKinney Public Relations, June 22, 2011
- Shorter CEO Tenure Requires Even More Strategic Communications Counsel, Corporate Communications Yearbook, Fall 2002
- The Siting Failure Template: Nine Toxic Mistakes That Prolong or Prevent Siting Decision-making, Air & Waste Management Association, em, May 2008
- Speaking for Others, PRSA Counselors Academy Monograph, 1990
- Spin Cycles: The Spindustrial Revolution, CBC/Radio-Canada, Interview With James E. Lukaszewski
- Strategic Advising: An Interview With Jim Lukaszewski, Bob Conrad, Conrad Communications, www.thegoodthebadthespin.com, January 2009
- The Strategist, a magazine published by the Public Relations Society of America, 2002-2007
- After the Plea, Summer 2003
- Becoming a Crisis Guru: Why Crisis Management Is as Different as Ever, Summer 2007
- Building a Global Environment of Integrity, Winter 2004
- Getting the Boss to Listen, Fall 2002
- Giving Senior Executives Advice That Matters: The Three-Minute Drill, Fall 2006
- Inside the Mind of the CEO, Summer 2004
- Keep Your SOX On: Taking the Ethical Pulse in the Corporate Suite, Fall 2005
- Making the Case: Public Relations as a Background for CEOs, Summer 2005
- Prosecution + Persecution = Justice, When Communication Becomes a Crime, Spring 2004
- What's Next? The Relationship of Public Relations to Management, Journalism, and Society, Winter 2007
- Who’s Sorry Now? The Growing Art of the Apology, Winter 2006
- Why Kerry Lost, Winter 2005
- Work With Me: With Low Trust Levels in Senior Management, You Need to Become an Employee Communications Strategist, Fall 2004
- You Can’t Be Serious!: Response That Stifle Creativity, Spring 2006
- Tactics, a monthly publication by the Public Relations Society of America
- Trust Factor: CSR No Substitute for a Visible CEO, PR News, September 27, 2010
- Want the Boss to Participate, to Behave During Crisis? Have a Plan: What Should the Boss Really Do in a Crisis?, Rothstein Associates Inc. Business Survival Weblog, November 3, 2008
- Want to Be a Better Leader? Watch Your Language, On Board, New York State School Boards Association, April 2009
- "We Don't Need This Kind of Publicity: The Other prosecutors," Across the Board, October 1997
- When Bad Things Happen to Good Engineers, PE, National Society of Professional Engineers, 200
- When Employees Come Home: Is Your Company Sorting Out Its Policies and Procedures Involving Employees Called up for Military Service?, Security Management Magazine, January 1991 (Revised June 2000)
Monographs 
Highly focused, single-topic discussions of crucial issues, questions, and management communication concerns, generally in the 1,000 to 20,000 word range. Monographs are designed to inform, teach, and influence management decision making. Synopses of currently available monographs appear below.
Lukaszewski-authored monographs may be purchased directly from The Lukaszewski Group through The Crisis Store.Those purchasing directly from The Lukaszewski Group will receive their choice of complimentary CD from Mr. Lukaszewski’s audio leadership tutorial series (one per product ordered up to four).
Monographs are also available from:
- Amazon.com.
- Rothstein Associates Inc.: 1-888-ROTHSTEin; 203.740.7444; 203.740.7401-fax; info@rothstein.com-e-mail;
http://www.rothstein.com/data/cg290001.htm. Overnight and international shipping available.
- Your favorite local bookseller by special order.
Books 
Serious, in-depth discussion of pragmatic methods and strategies explained step-by-step. Lukaszewski-authored books may be purchased directly from The Lukaszewski Group through The Crisis Store. Those purchasing directly from The Lukaszewski Group will receive their choice of complimentary CD from Mr. Lukaszewski’s audio leadership tutorial series (one per product ordered up to four).
Books are also available from:
- Amazon.com.
- Rothstein Associates Inc.: 1-888-ROTHSTEin; 203.740.7444; 203.740.7401-fax; info@rothstein.com-e-mail;
http://www.rothstein.com/data/cg290001.htm. Overnight and international shipping available.
- Your favorite local bookseller by special order.
- Why Should the Boss Listen to You? The Seven Disciplines of the Trusted Strategic Advisor, Copyright © 2008, ISBN 0787996181.
- Vol. I: War Stories and Crisis Communication Strategies, A Crisis Communication Management Anthology, Copyright © 2000, ISBN 1-883291-25-9.
- Vol. II: Crisis Communication Planning Strategies, A Crisis Communication Management Workbook, Copyright © 2000 , ISBN 1-883291-27-5.
- Vol. III: Crisis Communication Plan Components And Models, Copyright © 2005 , ISBN 1-883291-40-2.
- Vol. IV: Media Relations Strategies During Emergencies, A Crisis Communication Management Guide, Copyright © 2000, ISBN 1-883291-26-7.
- Influencing Public Attitudes, Direct Communication Strategies That Reduce the Media's Power, Copyright © 1992, ISBN 0-913869-03-1, Library of Congress Card Catalog Number 92-074646. (Limited Availability)
Speeches 
Contemporary commentary from one of America's most thoughtful public relations practitioners and communications theorists.
This portion of The Lukaszewski Group's Web site is printable. Mr. Lukaszewski hereby authorizes you to make one (1) free copy of any SPEECH of interest to you, for your own personal and non-commercial use, provided the copy you make retains all copyright and other proprietary notices.
You must pay a fee and obtain explicit written permission to reproduce, distribute, display, download, or repost any SPEECH. Altering, editing, or excerpting any SPEECH, in any way, is strictly prohibited. Any use of Mr. Lukaszewski’s property beyond the one (1) free copy requires specific written permission granted by Mr. Lukaszewski. Please call us at 651.286.6788 to discuss your specific requirements.
- Avoiding Integrity: The Greatest Vulnerability for American Business Leadership, Vital Speeches of the Day, March 2, 2007
- Becoming a Verbal Visionary, Vital Speeches of the Day, July 15, 1997
- Chill-Out, Have a Heart: Managing the Victim Dimension of High Profile Litigation, Vital Speeches of the Day, March 15, 2006
- Choose the Truth, Executive Speeches, October/November 1998
- Corporate and Private Sector Communications Responsibility, Transborder Disaster Situations, Vital Speeches of the Day, March 1, 1987
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It Ain’t Easy Being Green, Formulating and Communicating Your Position on the Environment, Vital Speeches of the Day, June 15, 1991
- Managing Bad News in America: It’s Getting Tougher and It’s Getting Worse, Vital Speeches of the Day, July 1, 1990
- Managing Bad News in the Era of Instant Communication, Executive Speeches, August/September 2001
- Managing Fear: Taking the Risk Out of Risk Communications, Vital Speeches of the Day, February 1, 1992
- Managing Litigation Visibility: How to Avoid Lousy Trial Visibility, Vital Speeches of the Day, February 15, 1995,
- The Media and the Terrorist: A Dance of Death, Executive Speeches, June 1987
- Public Relations Is a Transformational Force: It’s Up to You, Vital Speeches of the Day, August 1, 1999
- The Other Prosecutors, Executive Speeches, December 1996/January 1997
Case Studies 
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